1. Parties & Effect

This Vendor Agreement (“Agreement”) is between you (“Vendor”) and Harker International (Private) Limited (Reg. No. PV 00338032), Kandy, Sri Lanka (“Harker International,” “we,” “us”). By submitting your registration on SriLankaExport.com and ticking the acceptance checkbox at signup, you accept this Agreement as a binding contract. Your acceptance is recorded with timestamp and agreement-version reference in our user-meta audit log.

This Agreement is in addition to our சேவை விதிமுறைகள், தனியுரிமைக் கொள்கை, Export Compliance & Sanctions Policy, and Acceptable Use Policy, all of which are incorporated by reference.

2. தகுதி

To list on SriLankaExport.com you must:

• Be a Sri Lankan-registered legal entity or sole proprietorship with a valid Business Registration Number.
• Hold a current Sri Lanka Export Development Board (EDB) registration.
• Hold all certifications represented in your listings (ISO, HACCP, Organic, Halal, Fairtrade, NGJA, etc.) issued by recognised certification bodies, and provide evidence on request.
• Have the capacity to fulfil bulk B2B orders consistent with the MOQs you advertise.
• Be at least 18 years old (or the principal of the company must be).

3. Listing Rules

• Sri Lankan origin only. All products listed must be of Sri Lankan origin. Re-export or drop-shipping of non-Sri-Lankan goods is prohibited.
• Accuracy. Pricing, MOQs, lead times, certifications, and product specifications must be accurate as of the listing date. You must update listings promptly when terms change.
• One vendor, one store. Do not maintain multiple vendor accounts to circumvent verification or rating systems.
• No off-platform circumvention. You may not solicit Buyers to transact off-platform until an order has been placed and accepted on-platform.
• Photography. Product photos must be of your own production or licensed for your use. Stock images depicting another vendor’s product or facility are prohibited.

4. Certification Maintenance

You agree to notify us within 14 calendar days if any certification represented on your store or product listings is revoked, suspended, allowed to lapse, or otherwise becomes invalid. Failure to disclose lapsed certifications is grounds for immediate suspension.

5. IP Licence

You retain ownership of your product photography, descriptions, and brand assets (“Vendor Content”). You grant Harker International a non-exclusive, royalty-free, worldwide licence to host, display, reproduce, and distribute the Vendor Content for the purposes of operating the marketplace, marketing the platform, and indexing in search engines. The licence terminates 60 days after your account is closed, except where the content has been embedded in archived order records.

6. Fees

Listing on SriLankaExport.com is currently free for verified Vendors. We reserve the right to introduce listing, transaction, or subscription fees in the future. Any new fee will be announced with at least 60 days’ notice and will not apply to orders already accepted at the time the fee is announced.

7. Payouts

• Payouts to Vendors are processed on the WCFM payout cycle (typically weekly or bi-weekly, configurable per Vendor).
• Payouts are made to the bank account or supported payment method on file. You are responsible for keeping payout details current.
• Harker International may withhold or delay payouts pending dispute resolution, refund liability, or sanctions screening.
• Taxes (Sri Lankan VAT, withholding, income tax) are your responsibility. We may provide payout summaries on request.

8. Buyer Disputes & Refund Liability

Where Harker International issues a refund to a Buyer under our Refund & Returns Policy on account of Vendor non-performance, the refunded amount is recovered from the Vendor’s next payout (or by separate billing if the payout balance is insufficient). See Dispute Resolution & Buyer Protection for the three-tier process.

9. Compliance Obligations

You agree to comply with the Export Compliance & Trade Sanctions Policy, the AML/KYC Statement, and the Vendor Code of Conduct as part of this Agreement. Material breach of any of these is grounds for immediate suspension or termination.

10. Confidentiality

You agree not to share Buyer contact details, order specifications, or other Buyer-confidential information with third parties except as necessary to fulfil the order. Harker International treats Vendor commercial terms (pricing tiers, costs) with the same confidentiality.

11. Account Termination

• By you, at any time, by closing your account in WCFM. Pending orders must be fulfilled before account closure.
• By us, with notice for material breach (including but not limited to: repeated lapsed certifications, three substantiated IP infringement notices, sanctions-list match, fraud).
• Effects of termination: existing orders proceed to fulfilment; new listings disabled; payout balance settled net of any refund liability; archived order data retained per Sri Lankan record-keeping law.

12. Dispute Resolution & Governing Law

Disputes between you and Harker International are governed by Sri Lankan law and resolved per our Dispute Resolution Policy — binding arbitration under the Sri Lankan Arbitration Act (seated in Colombo) for unresolved disputes. Disputes between Vendor and Buyer are between those parties; we facilitate mediation but are not a party.

13. Changes to This Agreement

We may amend this Agreement from time to time. Material changes will be communicated by email to your registered Vendor email and posted on this page. Continued listing after a change constitutes acceptance of the new version. Each amendment increments the agreement-version reference in your audit-log entry.

14. Acceptance & Audit Trail

Your acceptance of this Agreement is captured at signup via a required checkbox and stored as user-meta “wcfm_vendor_agreement_accepted” with timestamp and agreement-version. You may request a copy of your acceptance record at any time by emailing info@harker.international.