$18.00
OEM/ODM sterling silver jewellery with Ceylon gemstones. Custom designs, hallmarked, MOQ 50 pcs. SLJGA certified.
OEM and ODM jewellery manufacturing using Ceylon gems set in sterling silver (925). Rings, pendants, earrings, and bracelets. Custom designs accepted with CAD files or sketches. Hallmarked and certified. Ideal for jewellery brands, boutiques, and wholesale buyers. MOQ: 50 pieces per design.
Export packaging available. Sri Lanka Gem & Jewellery Authority certified.
Last Updated: 02/11/2025
Orders are processed within 1–3 business days (excluding weekends and public holidays).
Delays may occur during peak seasons or due to product customization.
We ship worldwide from Sri Lanka.
Some countries may be excluded due to customs restrictions. Check our website for updates.
Standard Shipping:
Carrier: Sri Lanka Post (Registered Air Mail)
Estimated Delivery: 10–25 business days.
Express Shipping:
Carriers: DHL, FedEx, or Aramex
Estimated Delivery: 3–7 business days.
Calculated at checkout based on destination, weight, and shipping method.
Free Shipping for orders over $200 (USD) with Standard Shipping.
Delivery times are estimates only and depend on:
Customs clearance in the destination country.
Local postal services.
Track your order using the provided tracking number.
Buyers are responsible for customs duties, taxes, or fees imposed by their country.
Declared values on packages reflect the actual order value (per international trade laws).
Contact us at support@srilankaexport.com within 14 days of delivery for assistance.
Provide photos of damaged items and packaging for resolution.
Returns accepted within 30 days of delivery (unused, in original packaging).
Buyer covers return shipping costs unless the error is on our end.
Email: support@srilankaexport.com
Phone: +94 [Your Contact Number]
Hours: Mon–Fri, 9:00 AM – 5:00 PM (IST)
Last Updated: 02/11/2025
Refunds or exchanges are accepted within 30 days of delivery.
Items must be unused, undamaged, and in their original packaging with tags intact.
Custom-made or personalized products (e.g., engraved goods).
Perishable items (e.g., teas, spices).
Products damaged due to improper use or after delivery.
Contact Us First: Email support@srilankaexport.com with your order number and reason for return.
Ship the Item:
Return address: [Your Sri Lankan Warehouse Address].
Use a trackable shipping method. Buyer covers return shipping costs unless the return is due to our error (e.g., wrong item shipped).
Inspection: We’ll inspect the item within 5 business days of receipt.
Approved refunds will be issued via the original payment method within 7–10 business days.
Shipping costs are non-refundable (unless the return is our fault).
Exchanges are subject to product availability. Contact us for approval first.
If your refund is delayed, first check your bank account or contact your payment provider.
If unresolved, email us at support@srilankaexport.com.
Contact us within 7 days of delivery. Provide photos of the item and packaging.
We’ll offer a free replacement or refund once verified.
Customs Fees: Returned items may incur customs charges. These are the buyer’s responsibility.
Declared Value: We declare the actual value of returned goods to comply with Sri Lankan export laws.
\"At SriLankaExport.com, we take pride in delivering authentic Sri Lankan products worldwide. Your satisfaction is our priority!\"
Need Help?
Email: support@srilankaexport.com
| Phone: +94 [Your Number]
| Hours: Mon–Fri, 9 AM – 5 PM (IST)
Last Updated: 2/11/2025
a. Before Shipping
You may cancel an order within 24 hours of placement by emailing support@srilankaexport.com.
Orders already in processing (e.g., packed or handed to the carrier) cannot be canceled.
b. After Shipping
Once shipped, cancellations are treated as returns. Follow the return process below.
a. Eligibility
Items must be returned within 30 days of delivery.
Products must be unused, undamaged, and in original packaging with tags.
b. Non-Returnable Items
Customized/personalized products (e.g., engraved items).
Perishables (teas, spices, etc.).
Products damaged due to misuse.
c. Return Process
Notify Us: Email support@srilankaexport.com with your order number and reason.
Ship Back:
Use a trackable shipping method.
Return address: [Your Sri Lankan Warehouse Address].
Buyer covers return shipping costs unless the error is ours (e.g., wrong item sent).
Inspection: We’ll inspect the item within 5 business days of receipt.
d. Refund
Approved refunds are issued to the original payment method within 7–10 business days.
Shipping fees are non-refundable (except for errors on our part).
a. Eligibility
Exchanges are allowed for defective/damaged items or incorrect products received.
Subject to product availability.
b. Process
எங்களைத் தொடர்பு கொள்ளவும்: Email support@srilankaexport.com within 7 days of delivery.
Provide Evidence: Include photos of the damaged/incorrect item.
Approval: We’ll email a prepaid return label (if applicable) and ship the replacement.
c. Timeframe
Replacements are shipped within 3–5 business days after approval.
Report issues within 7 days of delivery.
We’ll offer a free replacement or refund after verification.
Customs Fees: Buyers are responsible for return shipping and customs charges.
Declared Value: Returns are declared at actual value to comply with Sri Lankan export laws.
Changes to orders (e.g., size, color) must be requested within 6 hours of placement.
\"At SriLankaExport.com, we strive to deliver authentic Sri Lankan craftsmanship worldwide. Your satisfaction drives our mission!\"
Need Assistance?
Email: support@srilankaexport.com
Phone: +94 [Your Contact Number]
Hours: Mon–Fri, 9:00 AM – 5:00 PM (IST)
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