For suppliers

How we work with suppliers

When we ask for your price, we are asking as a buyer. We buy from you, pay you, and sell on to our own customers in the US, Canada, Europe, the Gulf, Australia and New Zealand. We want to work with you again and again, so here is what we promise you, and what we ask in return.

  • Your price stays private
  • You are always paid by us
  • No fee, no signup

Our promise to you

Four things you can hold us to on every request.

  • Your price stays private

    We never publish your price, and we never show it to another supplier.

  • Your documents stay private

    Your certificates, lab reports and photos are seen only by our Trade Desk. We never pass them, or your company name, to other suppliers.

  • We do not go around you

    For an order you supply, we will not contact your growers, estates or factories behind your back to buy the same goods without you.

  • You are always paid by us

    The buyer pays us, and we pay you. There is no commission to pay us and nothing to sign up for.

Two ways we work

Either way, you deal with one trade desk, and your payment comes from us.

Trade Desk

We buy from you and sell on

We are your customer. You quote us, we confirm the order in writing, and we sell on to our buyer.

Buyer’s agent

We manage the order for a buyer

We handle the sourcing, samples and quality checks for an overseas buyer. How our sourcing agent service works.

In both cases the buyer pays us, and we pay you.

What we ask in return

Two things, so we can keep sending you orders.

  • Please do not contact our buyers directly

    For an order we bring you, please talk to us, not the buyer. We keep our buyers’ details private for the same reason we keep yours private.

  • Tell us honestly what you can supply

    Grade, certificates, quantity and lead time. If you cannot do something, say so. We will still want to hear from you next time.

How an order works

  1. We send you a requestwith the product, grade and quantity.
  2. You send us your pricewith how long it is valid and your lead time.
  3. You send a sampleif our buyer asks for one.
  4. We confirm the order in writingand agree the payment terms with you.
  5. You pack and ship, and we pay youas agreed. We handle the buyer.

Send us your prices

We can put these promises in writing for your order. Just ask.

Trade Desks in Kandy, Sri Lanka and the United States: +1 726 256 5536

Send your prices Email the Trade Desk

Harker International (Pvt) Ltd, Kandy, Sri Lanka. Company No. PV 00338032.