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致买家
斯里兰卡的一位采购代理，为您效力
Someone of your own at the mill, checking the grade and negotiating the price, in the country where your goods are made.
我们有两套不同的业务合作方式。我们 可以 卖给你，即我们的交易台，或者我们可以 为您工作，这正是本页面所介绍的内容。我们不会在同一批货物上同时采用这两种方式，原因写在本页面上，而不是隐藏在合同条款中。
你要哪一个？
如果您想要第一种安排，交易台位于 从斯里兰卡采购 并且本页面不适合您。本页面的其余部分将介绍第二种方式。
对于我们提供咨询建议的货物，我们不收取任何差价。无论您选择哪个生产商，也无论您最终向他们支付多少费用，我们收取的服务费用都是一样的。
That is the only arrangement under which advice about a price is worth anything to you, and it is why the two ways of working are kept apart. On a retainer you buy direct from the producer, at a price we negotiated for you, and you see every figure in it.
An agent paid a percentage of your order value is paid more when you pay more. Our fee does not move when your order gets bigger, and it does not move depending on which producer you pick. On four containers of cinnamon a year, an agent on the three to four per cent that is quoted for orders of this size costs more than twice what we do, and on ten containers it is nearly four times.
如果您是拥有自己买家的代理或经办人？我们的 贸易引荐人 页面将向您解释如何将他们对接至我们的服务台。
这解决了什么问题
您是在远在八千英里之外进行采购，面对的是一家您可能从未访问过的公司、一个您身边的任何人从未见过的主品级，并且您要在任何货物装运之前就汇出资金。如果集装箱运到时出现问题，您的救济途径只是向一个处于睡眠时区的邮箱发送一封电子邮件。
这一行贸易中的等级用语往往含糊不清，甚至常常是刻意为之。标榜为优质的肉桂毫无实际意义。标明两英寸半的 C5 则有明确的指代。每升五百五十克的黑椒则是经过或未经过筛选的不同产品，价格也不同，而买家经常会收到错误的报价。一个您无法核实的规格，等于您根本没有规格。
你实际上将与谁打交道
去工厂的人是 our own staff, employed by this company and living in Sri Lanka. Not a third-party inspector booked for the morning, and not a contractor meeting your producer for the first time.
That matters more than it sounds. Someone who deals with the same producers every week is told things an inspector on a day rate never hears, and is a great deal harder to send away with a polite answer.
You will speak to whoever would handle your account before you engage us, not after. Book a call below and ask.
我们的业务
在实际报价中具体表现为怎样。 A mill sent us a price for black pepper at five hundred and fifty grams per liter. The quote did not say whether the pepper was garbled or ungarbled. Those are two different products and they do not cost the same. In the same week a second quote came back for cloves naming no grade at all, when the grade had been specified.
Neither price was passed on. Both went back with the question first, and the gap was written into our own price record rather than smoothed over. A number that arrives without its grade attached is not a price yet. Passing it on is how a buyer ends up paying for one product and taking delivery of another.
That is what we already do every week on our own trading desk. On a retainer we do it holding your specification instead of ours.
工作原理
您的账户采用美国中部时间。实际工作在斯里兰卡进行。
这是您在这条线路上从其他人那里买不到的部分。如果您自己给生产商发邮件，发信和回信就会各耽误一天，因此仅仅澄清一个问题就需要将近一周的时间。而在这里，同样的问题只需交由我们的服务台处理。
您在自己的工作时间与北美人员对接。生产商则在当地与当地人员对接。没有人需要为任何人等待整整一天。
您将收到
第二点并非免责声明，而是核心要点。每一份报告都包含它。一份对所有事情都给出肯定答复的报告是您不应该信任的报告，而其中坦诚的那一半才是在日后发生争议时保护您的关键。
人们实际提出的问题
这不是什么
- 不保证质量。 Nobody honest will give you one. We tell you what we saw, on a date, and we tell you what we could not see.
- 不是证书。 If your bank or your own customer needs an independent certificate, you appoint SGS, Bureau Veritas or Intertek directly and we arrange access. They are the right people for that and we are not replacing them.
- 这不是针对非我们自有品牌的授权书。 A marketplace asks a seller to prove the brand owner permits the listing, and only that brand owner can give it. For goods we actually sell you we will put our name to a commercial invoice and to a supply letter naming them. We will not write a letter about a brand we do not own.
- 并非您的记录进口商。 We do not file on your behalf under FSVP in the United States or against your Safe Food for Canadians license. That responsibility is yours and it stays yours.
- 既不是报关行，也不是货运代理。
- 并非支付服务。 我们不亲自保管您的资金：在斯里兰卡，代管买家资金受到严格监管，我们并未持有金融牌照。为保护您的付款安全，请通过 Escrow.com 付款（该机构仅在您验收货物后才释放资金），或使用信用证。
如果我们搞错了
我们的赔偿责任上限为您已支付给我们的费用，这一点已写入委托函中。我们宁愿您在此处阅读到它，也不愿日后才发现。
它在实践中的意思是，我们值得拥有，因为我们在您的资金付诸东流之前为您检查货物，并且因为我们的报告标注了日期且有据可查。我们不是您集装箱的保险单，您不应将我们作为保险单购买。如果您想为货物本身投保，那是通过您自己的经纪人办理的海运险，我们会告诉您需要询问什么。
费用是多少
从单笔货运开始，最低 USD 1,500 起。我们负责寻找货源、对照您的规格检查等级、协商价格、监督装货并对所有这些环节进行汇报，合作范围在我们开始前的书面协议中确定。我们将首次合作按货运批次定价，而不是按月份定价，因为风险并非发生在按月计算的阶段。而是在集装箱装运时。
此后按月收取服务费，每月 USD 600 起；如果您继续合作，首批货物的服务费可直接抵扣首季度的费用。USD 600 可涵盖最多 3 种产品：审核生产商、商务议价、样品协调以及每月一次装柜验货。额外的验货将按成本收取。生产商数量增加、出货频次提高或验货次数增加将产生额外费用，我们会在您确认委托前先行报价。
告诉我们您正在采购什么，我们将告诉您需要做哪些准备以及需要多少费用。该咨询完全免费。
请在下单前与我们联系，而不是下单后。 If you already have a producer, bring their name and your specification. If you do not, finding candidates is part of the job.
还是直接跟人聊聊吧？
预约一次30分钟的电话咨询。免费，无任何义务。请提供产品、数量和目的地等信息，我们将为您分析哪些方案切实可行。
If you are buying one small consignment a year you do not need this. Appoint an inspector for the day and keep your money. If you are buying repeatedly, or placing a first order with a producer you have never met, or you have already had a container arrive wrong, the arithmetic is straightforward.
