1. Definitions
- “SriLankaExport.com” refers to the website and its services operated by us.
- “User” refers to anyone accessing or using our website.
- “Vendor” refers to businesses or individuals listing products on our platform.
- “Buyer” refers to customers purchasing products from listed vendors.
2. Eligibility
To use our services, you must be at least 18 years old and capable of entering into legally binding contracts. By accessing our platform, you confirm that you meet these requirements.
3. Account Registration
- Users must provide accurate information when registering an account.
- You are responsible for maintaining the confidentiality of your account credentials.
- We reserve the right to suspend or terminate accounts that violate these Terms.
4. Marketplace Services
We provide a platform for vendors to list and sell products. Transactions are conducted directly between buyers and vendors. We do not own, inspect, or guarantee the quality of any products sold on our platform.
5. Payments & Fees
- Buyers must complete payments through our secure checkout system.
- Vendors may be subject to listing fees, commission fees, or other charges, which will be disclosed before listing products.
6. Shipping & Returns
Vendors are responsible for shipping items in a timely manner. Buyers should review a vendor’s return policy before purchasing. Disputes regarding shipping or returns should be resolved between the buyer and vendor.
7. Prohibited Activities
You agree not to:
- List illegal, counterfeit, or prohibited products.
- Use the platform for fraudulent transactions.
- Engage in harassment, spam, or any activities that violate applicable laws.
8. Intellectual Property
All content on SriLankaExport.com, including logos, text, and images, is our intellectual property or used with permission. Users may not copy, modify, or distribute our content without authorization.
9. Limitation of Liability
We are not liable for any direct, indirect, or incidental damages arising from the use of our platform. Vendors and buyers are responsible for their transactions and any disputes that arise.
10. Termination
We reserve the right to terminate or suspend accounts that violate these Terms or engage in fraudulent activities.
11. Governing Law
These Terms are governed by the laws of Sri Lanka. Any disputes shall be resolved in the courts of Sri Lanka.
12. Changes to Terms
We may update these Terms at any time. Continued use of our services after changes are posted constitutes acceptance of the new Terms.
13. Contact Information
For any questions, please contact us at info@srilankaexport.com.