Description
Key attributes
Tests covered
Moisture, Coumarin, Lead, Total plate count, E. coli, Salmonella, Yeast and mould
Report
Issued by the laboratory in its own name, directly to buyer
Accreditation
ISO/IEC 17025 status stated per lab with the quote
Lab choice
Buyer may name a laboratory, including one in its own country
Often used for
Ceylon cinnamon powder
One order covering moisture, coumarin, lead and the microbiology panel: total plate count, E. coli, Salmonella, and yeast and mould.
A shorter panel than the full export panel, for buyers who want the food-safety results on a cinnamon powder lot without the full quality specification.
Often used for: Ceylon cinnamon powder.
How it works
- Tell us the product, the lot or supplier if you know it, and the destination market.
- We reply with the laboratory, the test method, the turnaround and the full cost. We say whether the test is ISO/IEC 17025 accredited at that lab.
- A sample is drawn from the lot and delivered to the lab.
- The laboratory issues its report in its own name, directly to you.
Priced per sample, not per kilo, so testing 100 grams costs the same as testing a container. Nothing is charged until you approve the quote. You can also name a laboratory yourself, including one in your own country.
How lab testing and COAs work
Last updated: 24 September 2026
SriLankaExport.com is operated by Harker International (Pvt) Ltd. We arrange testing at independent laboratories; we do not run the tests ourselves. These terms apply to lab tests; our Terms of Service apply to everything else.
Testing Service Policy
1. The laboratory tests, and reports in its own name. An independent laboratory runs the test and issues the report in its own name, directly to you. We do not change, edit or reinterpret results.
2. Quote first, nothing charged until you approve. Every test is quoted per sample before any work starts. The quote names the laboratory, the method, the turnaround and the full cost, and states whether the test is ISO/IEC 17025 accredited at that laboratory.
3. The result covers the sample tested. A report describes the sample the laboratory received. It is not a guarantee for a whole lot or shipment, because goods can vary within a lot. How and by whom the sample was drawn is stated with the result.
4. A report is not a clearance. A test report is evidence, not a certificate of compliance or a customs clearance. Whether goods may be imported, and at what limits, is decided by the authorities of the destination market and remains the responsibility of the buyer and the importer of record.
5. Samples are used up. Samples are consumed in testing and are not returned.
6. Turnaround. The turnaround in the quote is the laboratory’s estimate. If the laboratory is delayed, we tell you as soon as we know.
Cancellation and Refund Policy
1. Before anything is booked: cancel at no cost, and anything you paid is refunded in full.
2. After sampling, courier or the laboratory is booked: you can still cancel until testing starts; costs already spent are kept and the rest is refunded. Once testing has started it cannot be cancelled.
3. An unwelcome result is still a result. A result above a limit, or outside your specification, is not a reason for a refund.
4. If the laboratory is at fault: if the laboratory confirms an error in its report, loses the sample, or cannot complete the test, you do not pay for that test. We arrange a re-test or refund it, as you prefer.
5. Our liability for any test is limited to the fee paid for that test.
6. How refunds are paid. Refunds go back to the original payment method. Write to info@srilankaexport.com with your request reference.
Confidentiality
1. Results are yours. Results go only to the person who ordered the test. We do not publish them or show them to suppliers unless you ask us to in writing, or the law requires it.
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